Privacy Policy

1. Introduction

iCare Foundation ("iCare," "we," "our," or "us") is a 501(c)(3) nonprofit organization based in Tampa Bay Area, Florida. We are committed to protecting the privacy of visitors to our website, icaregives.org, and individuals who interact with our programs and services.

This Privacy Policy explains what information we collect, how we use it, and your rights regarding that information. By using our website, you agree to the practices described in this policy.

2. Information We Collect

Information You Provide

When you use our contact form, we collect:

• Full name
• Email address
• Phone number (optional)
• Inquiry type
• Message content

We only collect the information you voluntarily provide. You are never required to submit personal information to browse our website.

Automatically Collected Information

When you visit our website, we may automatically collect certain technical information through Google Analytics 4, including:

• Pages visited and time spent on each page
• General geographic location (city/region level only)
• Device type, browser, and operating system
• Referring website or search engine

This data is aggregated and anonymous — it cannot be used to identify you individually. We use it solely to understand how visitors use our site so we can improve it.

Cookies

Our website uses cookies only with your consent. When you first visit, a cookie consent banner allows you to accept or decline analytics cookies. If you decline, no tracking cookies will be set. We do not use advertising or third-party tracking cookies.

3. How We Use Your Information

Information you submit through our contact form is used to:

• Respond to your inquiry or request
• Connect you with relevant iCare programs or community resources
• Follow up on volunteer, donor, or partnership inquiries

We do not use your contact information for unsolicited marketing. We will only contact you in direct response to a message you have sent us, or if you have explicitly opted in to communications.

4. How We Store and Protect Your Information

Contact form submissions are transmitted securely via encrypted HTTPS and stored in a private database accessible only to authorized iCare staff. We take reasonable technical and organizational measures to protect your information from unauthorized access, loss, or misuse.

We retain contact form submissions only as long as necessary to respond to your inquiry and for reasonable record-keeping purposes. We do not sell, rent, or trade your personal information to any third party.

5. Third-Party Services

Our website uses the following third-party services, each with their own privacy policies:

• Google Analytics 4 — website traffic analytics (analytics.google.com/policies/privacy)
• Zeffy — donation processing on our Donate page. When you make a donation, Zeffy's privacy policy governs the handling of your payment information (zeffy.com/privacy-policy)
• Netlify — website hosting provider (netlify.com/privacy)

iCare Foundation is not responsible for the privacy practices of these third-party services.

6. Children's Privacy

Our website is not directed to children under the age of 13, and we do not knowingly collect personal information from children. If you believe a child has submitted personal information to us, please contact us immediately and we will delete it.

7. External Links

Our Resources page and other areas of our website contain links to external organizations. These links are provided for your convenience and information. iCare Foundation does not control those websites and is not responsible for their content or privacy practices.

8. Your Rights

You have the right to:

• Request a copy of the personal information we hold about you
• Request correction of inaccurate information
• Request deletion of your personal information
• Opt out of any future communications from us

To exercise any of these rights, please contact us using the form on our Contact page.

9. Changes to This Policy

We may update this Privacy Policy from time to time. When we do, we will update the "Last updated" date at the top of this page. We encourage you to review this policy periodically. Continued use of our website after changes are posted constitutes your acceptance of the updated policy.

10. Contact Us

If you have questions or concerns about this Privacy Policy or how we handle your information, please reach out through our Contact page.

iCare Foundation
Tampa Bay Area, FL
icaregives.org